Without a Net
Free

Without a Net

By Jessamyn C. West
Free
Book Description

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I wrote this book in 2011, but much of it holds true today. Understanding the digital divide means understanding the people affected by it and understanding the technology that thwarts them. This book is a combination of practical and philosophical approaches to working with the digitally divided. You can read more about this book on its website: Without a Net: Librarians Bridging the Digital Divide

Table of Contents
  • Cover
  • Note from the author
  • Contents
  • Preface
    • Why I Am Writing This Book
    • Where I Came From
    • Where I Am
    • What We Have
    • Where We’re Going
    • Caveats
  • Acknowledgments
  • Introduction
    • Why Our Work Is Important—Defining the Digital Divide
    • Computers, We Have Them
    • People Are Offline for a Reason
    • Moral Imperatives and Technological Definitions
    • Who Is Offline, and Why?
    • What Libraries Can Do
    • About This Book
  • 1 People in the Library
    • Library Staff—You Are Here
    • Library Patrons—What They Need, What They Receive
  • 2 The Bigger Picture—Who Makes the Tools We Use
    • What Is a Default and Who Decides?
    • The Media, the Decision Makers, and How They Interact
    • Synthesis—How It All Works Together
  • 3 Planning—Strategies, Techniques, and Tools
    • Library Policies
    • Leading versus Following—Tech Assessments
  • 4 Planning for Pedagogy
    • Our Toolbox
    • Setting Up the Classroom
    • Instruction Happens
    • The Technology Itself
    • Are You Accessible?
  • 5 Basic Instruction and Explanations
    • Tech Terms and Meanings
    • What Is a Computer?
    • What Is an Operating System?
    • What Is the Desktop?
    • What Is a Window?
    • Basic Tasks
  • 6 What Is the Internet?
    • Internet Elevator Pitch
    • Internet Access
    • What Is Our Internet?
    • A Few Common Myths about the Internet
    • The Web
    • Google, The
  • 7 Email Is Everything
    • Break It Down—What Is Email Really?
    • So, You Need Email?
    • Email Parts
    • Email Attachments
    • Advanced Email—Tips to Improve the Experience
    • Non-web-based Email
    • Bad People and Email
  • 8 Office Software, Databases, and Social Software
    • Do You Know Word?
    • Bibliographic Instruction—Teaching Our Tools
    • Social Software and Syndicated Sites
  • 9 When Things Go Wrong, or Right
    • Troubleshooting and Supporting Your Systems
    • Feedback and Assessment
  • 10 Things That Work—Examples from the Field
    • Informal Consortia in the Green Mountains and Elsewhere
    • MyKLOW—Consortial Blogging
    • Technology Petting Zoo—Up Close and Personal
    • 23 Things
    • Five Weeks to a Social Library—Collaborative Learning
  • 11 Why This Matters and What to Do
  • Appendix and Bibliography
  • Notes
  • Index
    • A
    • B
    • C
    • D
    • E
    • F
    • G
    • H
    • I
    • J
    • K
    • L
    • M
    • N
    • O
    • P
    • Q
    • R
    • S
    • T
    • U
    • V
    • W
    • Y
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