How to Respond to Code of Conduct Reports
Free
Description
Contents
Reviews
Language
English
ISBN
9781386922575
Title Page
Introduction
If you are in a hurry
How to use this guide
About the authors
Terminology
Chapter 1: Code of conduct theory
Purpose of a code of conduct
What a code of conduct should contain
How a code of conduct works
Education
Norm-following
Attraction and repulsion
Deterrence
Boundary setting
The Paradox of Tolerance
What a code of conduct can't do
Codes of conduct govern community spaces
Violations must have meaningful consequences
Codes of conduct must apply to powerful people
Visible enforcement is required
Summary
Chapter 2: Preparing to enforce a code of conduct
Publicizing the code of conduct
Identifying community members
The code of conduct committee
Choosing code of conduct committee members
Communicating with each other and the public
Choosing a decision method
Adopting an incident response guide
Record-keeping
Training the committee
Training report-takers
Avoiding or mitigating higher-risk activities
Make arrangements for legal advice
Updating code of conduct materials
Summary
Chapter 3: Responding to a report
Start the response deadline clock
Check to see if everyone is safe
Write down the report if necessary
Make a preliminary announcement if appropriate
Ask for recusals
Organize a committee meeting
Do additional research
Meet as a committee
Choose a response
Take any actions necessary to implement the response
Inform the target and harasser of the response
Communicate the response to others
Respond to criticism
Summary
Chapter 4: Discussion
What does not belong in a code of conduct
List of unacceptable behaviors
Transformative justice and codes of conduct
Recusing committee members
When individual safety conflicts with community safety
Protecting the community's reputation
Safety is more important than privacy and confidentiality
Responses not to use
Do not ask for apologies or forgiveness
Do not ask the target to decide the response
Do not mediate
Do not guard the harasser or the victim
Do not ask the harasser to stay away from the target
Holding powerful people accountable
Putting legal concerns into context
Responding to incomplete or late reports
Investigating the incident
Impact is more important than intent
Distinguishing good intent from bad intent
DARVO: Deny, Attack, Reverse Victim and Offender
Judging competing claims of marginalization
Social awkwardness and harassment
Mental health and harassment
Children, caregivers, and harassment
Sexual behavior and communities
Alcohol and drugs
Choosing a proportional response
If a harasser refuses to follow the code of conduct
Responding to protest from the alleged harasser
Communicating the response to others
Responding to criticism
Dealing with attacks on the committee or community
Summary
Chapter 5: Examples of responding to reports
Wikimania 2012 sexualized presentation
DjangoCon EU 2017 transparency report
Denial of validity of code of conduct
Harmful question during a talk
Sexist comment on clothing
Photographer creates awkward situation
Write the Docs EU 2016 transparency report
Attendee uses derogatory term
Inappropriate joke in talk
PyGotham 2017 transparency report
Self-report of an ambiguous joke
Attendee denies making off-color joke
Volunteer overwhelmed by requests
Attendee makes unwelcome advance
Bad-faith code of conduct report
Racist comments at a conference
Oppressive comments in online chat
Anonymized conference transparency report
Attendee invites women to hotel room under pretext
Inappropriate touch reported after conference ended
Unwanted sexual advance
Inappropriate touch
Inappropriate pulling on clothing
Drupal community incident
Background
Precipitating incident
Response
Analysis
Conclusion
Summary
Learn more
Acknowledgements
Appendix 1: Additional resources
Appendix 2: Report-taking form
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