Information_Systems
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Contents
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Table of Contents
Preface
1. Being a Systems Innovator
Being a systems innovator
Systems innovators are designers
Innovations are new answers to problems
Innovations are also reactions to change
Exciting times for systems innovators
General insights into human (and information) systems
General implications for a systems innovator
How can I innovate?
What do innovations achieve?
Innovations achieve new products and profits
Innovations increase effectiveness
2. Achieving Efficiency and Effectiveness through Systems
Introduction
What is an information system?
IT is not information system
The four components of an information system
Effectiveness
3. Achieving efficiency and effectiveness through systems design
Introduction
Development process: from idea to detailed instructions
Issues
Overall development strategy
Requirements
Architecture
Design
Code
Test
Maintain
4. Business process modeling and process management
Understanding the key steps of process management
What is a process and what are the different types of processes?
Process orientation as prerequisite for process management
What is business process modeling and what is it good for?
Modeling with ePK
Software for process modeling and process support
Process analysis and the benchmarking of processes
A roadmap to process management
5. Information systems methodologies
Introduction
Selecting a Methodology
Quality Selection criteria of Methodologies
Methodologies Misuse
6. Implementing systems
Introduction
Demand for Knowledge Harvesting
Formalizing the Knowledge Harvesting Process
Current Practices in Knowledge Harvesting
Bridge Building
Recommendations
7. How hardware and software contribute to efficiency and effectiveness
Hardware progress
Progress in electronic technology
Progress in storage technology
Progress in communication technology
Software progress
Batch processing
Time sharing
Personal computers
Local area networks
Wide area networks – the Internet
Open source software
User supplied content
Composite applications
Software as a service
Mobile, portable and location-aware applications
The long tail
Collaboration support applications
Will the progress continue?
Bumps in the information technology road
Capacity to handle video traffic
Data center capacity and electric power
Inequity
Vested interests can impede progress
Intellectual property restrictions
Security and privacy
8. Utilizing Data for Efficiency and Effectiveness
Introduction67
Organizational decision making
Decision making: systems view
Using data to improve decision making
9. Managing data for efficiency
Introduction and Data Modeling
Topics covered
The Role of Data Management Technologies in Achieving Organizational Efficiencies
Representing reality through data management68
What are data?
Information and meaning
Knowledge
Data versus Reality
Granularity
Identity
Assigning values
Derived data values
Representing composite entities
Relationships
Meta-data
10. Opportunities in the Network Age
Introduction
Traditional strategy and killer applications
The Five New Forces
How the New Five Forces Work In Industries and Markets
11. Opportunities in business to business systems
What is integration and why is it important?
History of B2B systems
What is a B2B system?
B2B technologies
Challenges for B2B adoption
Buyer Issues
Supplier issues
Opportunities: New business models enabled by B2B systems
Future of B2B systems
12. Opportunities in Peer-to-Peer File Sharing
How hardware, networking and software technologies affect file sharing
How Peer-to-Peer File Sharing Works
Peer-to-Peer Impacts
P2P and the Law of the Double-Edged Sword
13. Opportunities for new organizational forms
What is an organization?
Management and the Division of Labour
What Do Managers Do?
Development of information and communication technology
An interim summary
New Models of Organization
Critique and Conclusions
14. Information Systems Security
Background
The Principles
Conclusion
15. Avoiding information systems failures
Managing the delivery of IS services: The role of IT infrastructure
Defining what constitutes system failure: Confidentiality, integrity and availability
Potential causes of systems failure
Mitigating risk
16. Moving forward as a systems innovator
Moving Forward as a Systems Innovator
The Promise of Information Technology
The Promise of Business
The Challenges of Information Technology
Some Resources for Systems Innovators
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