Soft Skills 3rd Edition
US$ 19.95
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Description
Contents
Reviews
Language
English
ISBN
9789391392093
Cover Page
Title Page
Copyright Page
Dedication Page
Preface
About the Author
Acknowledgement
Errata
Table of Contents
Chapter 1: Soft Skills: An Overview
1.1 Importance of soft skills
1.2 Personality development and soft skills
1.3 Soft skills v/s hard skills
1.4 Industry need: from campus to corporate
1.4.1 Disruptive technologies and soft skills
1.5 The most important soft skills required for life success
1.6 How to develop soft skills
1.7 Global perspective
1.8 Summary
Chapter 2: Emotional Intelligence
2.1 Essentials of emotional intelligence
2.2 Intelligence quotient (IQ) or emotional quotient (EQ)?
2.3 Components of emotional intelligence
2.4 Applying emotional intelligence at home and work
2.5 Ways to improve emotional intelligence
2.6 Summary
Chapter 3: Self-Image Management
3.1 What is first impression?
3.2 Parts of first impression
3.3 Types of first impression
3.4 Effects of the first impression
3.5 Self-image and first impression
3.6 Factors that affect one’s self-image
3.7 Beautiful on the inside
3.8 Ways to make the best first impression
3.9 Developing your personal brand
3.9.1 How to develop a powerful personal brand?
3.9.2 What are the steps individuals should take to manage their professional brand?
3.10 How to do a personal SWOT
3.11 Correlation between self esteem and self-image
3.12 How to build self esteem & confidence:
3.13 Executive presence
3.13.1 Gravitas
3.14 Managing your social media image
3.15 Ways to ensure a professional and clean digital presence
3.16 Summary
Chapter 4: Team Building and Cooperation
4.1 Team building
4.2 Team building – the key for working together
4.3 Group v/s team
4.4 Stages in team development
4.5 How to become part of a winning team?
4.6 Have meaningful relationships with your family & friends
4.7 Conflict resolution
4.7.1 Making conflict work for you
4.7.2 Ways to resolve conflict
4.8 Importance of negotiation skills
4.9 Batna & watna
4.10 Summary
Chapter 5: Time Management and Goal Setting
5.1 What is time management?
5.2 Can time be managed?
5.3 The need to manage time
5.3.1 The nature of time
5.4 Hard work v/s smart work
5.5 Skills to become a better time manager
5.6 Eat the frog: beat procrastination
5.7 The 5D principle to beat procrastination
5.8 Goal setting
5.8.1 How to set achievable goals
5.9 Work life balance
5.10 Summary
Chapter 6: Communication Skills
6.1 The true meaning of communication
6.2 Importance of communication
6.3 Communication made simple
6.4 Avoiding miscommunication
6.5 Learning high-impact communication
6.6 The 7C’s of communication: checklist for excellent communicating
6.7 Importance of the seven c’s
6.8 The DO’s of communication
6.9 Communication mistakes to avoid
6.10 Cross-cultural communication
6.11 Summary
Chapter 7: Verbal Communication - Part 1
7.1 Essentials of verbal communication
7.2 Writing and verbal communication
7.2.1 Various media of verbal communication
7.2.2 Types of Meetings
7.3 Job interview and group discussions
7.4 Social and personal conversations, arguments, discussions and talks
7.5 Telephone + videoconference
7.5.1 Tips for effective conference calls and videoconferencing
7.6 Social media communication
7.7 High impact business writing
7.8 Email writing workshop
7.9 Topics to avoid
7.10 Summary
Chapter 8: Verbal Communication - Part 2
8.1 Overview
8.2 Public speaking is private speaking
8.3 Student’s perspective
8.4 Professional perspective
8.5 Glossophobia
8.5.1 Keys to overcome the fear of public speaking
8.6 Making the presentations
8.6.1 COPTA - The powerful presentation method
8.7 Handling difficult questions from audience who are still not convinced
8.8 The talk organization formula
8.9 Becoming a charismatic speaker
8.10 Platform presence and personality: The physical aspect of delivering the presentation
8.11 Summary
Chapter 9: Non-Verbal Communication
9.1 Essentials of non-verbal communication (NVC)
9.2 Importance of NVC
9.3 Types of non-verbal communication
9.4 Summary
Chapter 10: Building Online Presence
10.1 Importance of online presence
10.2 Offline v/s online presence
10.2.1 Virtual verbal communication:
10.2.2 Here are some things to keep in mind while planning online presentations
10.2.3 Virtual non-verbal communication
10.3 Easy ways to crack online job interviews
10.4 Conducting effective online presentations and meetings
10.5 Summary
Chapter 11: Level 2: Career
11.1 What is leadership?
11.2 Everyday leadership
11.3 How do everyday leaders motivate others?
11.4 Qualities of a good leader
11.5 What is professionalism?
11.6 What is creativity?
11.7 Practical application
11.8 Ways to become more creative
11.9 How does the 6 thinking hats technique work?
11.10 Summary
Chapter 12: Level 3: Courtesy & Habits
12.1 Importance of etiquette& good manners
12.2 Importance of professional appearance, grooming and good hygiene
12.3 Summary
Chapter 13: Resume Writing & Job Applications
13.1 Why invest in a high-impact resume?
13.2 Difference among C.V, resume & bio-data
13.2.1 How many pages in a resume?
13.2.2 Practical resume writing tips
13.2.3 Checklist for making resumes
13.2.4 Things to avoid while writing a resume
13.3 Investing money in a professional service or portal
13.4 Keywords
13.5 Sample resumes
13.5.1 Cover letters or job applications
13.6 Sample covering letter
13.7 Summary
Chapter 14: Group Discussions
14.1 What is a group discussion (GD)
14.2 Teamwork and GD
14.3 How to prepare for a successful GD
14.4 Power phrases for use in GDs
14.5 GD FAQ’s
14.6 What are some ways to initiate the GD?
14.7 What is the ideal way to summarize a GD?
14.8 Most common mistakes made at group discussion:
14.9 Summary
Chapter 15: Personal Interview and Interactions
15.1 The importance of interviews
15.2 What do interviewers look for?
15.3 Checklist for the interview -preparation
15.4 Type of interviews
15.5 Power tips for success in the interview
15.6 Frequently asked questions
15.7 Summary
Chapter 16: The Art of Promoting Yourself
16.1 Selling your skills
16.2 Neuromarketingas a tool for influencing leaders
16.3 Using neuro marketing and psychology to get ahead
16.4 How do recruiters and clients make decisions?
16.5 Three steps to use neuromarketing for a successful life
16.5.1 Attention
16.5.2 Storytelling
16.5.3 Perception and reputation
16.6 Recognize opportunities and openings before the competition
16.6.1 Observation
16.6.2 Matching yourself with your leaders
16.7 Summary
Index
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