CXC Study Guide: Principles of Business for CSEC®

CXC Study Guide: Principles of Business for CSEC®

By Robert Dransfield
US$ 19.49
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Book Description

Developed exclusively with the Caribbean Examinations Council, this Study Guide will provide you with the support to maximise your performance in CSEC Principles of Business. Written by a team of experts in the examination, the syllabus and teachers, this Study Guide covers all the essential information in an easy-to-use double page spread format. Each topics begins with key learning outcomes and contains a range of features to enhance your study of the

Table of Contents
  • Contents
  • Introduction
  • Section 1 The nature of business
    • 1.1 The development of barter and the role of money
    • 1.2 Instruments of exchange
    • 1.3 Instruments of payment
    • 1.4 Private and public sectors
    • 1.5 Business organisations and arrangements
    • 1.6 Economic systems and the functional areas of a business
    • 1.7 The role and functions of stakeholders in business activities
    • 1.8 Ethical and legal issues
    • 1.9 Unethical and illegal practices. Careers in the field of business
  • Section 2 Internal organisational environment
    • 2.1 Functions and responsibilities of management
    • 2.2 Simple organisational charts
    • 2.3 Characteristics of leadership and different leadership styles
    • 2.4 Conflict within an organisation
    • 2.5 Resolving conflict and guidelines for maintaining relations in the workplace
    • 2.6 Strategies for motivating employees and the role of teamwork
    • 2.7 Effective communication strategies
  • Section 3 Establishing a business
    • 3.1 The functions and characteristics of a typical entrepreneur
    • 3.2 Entrepreneurs and decision-making and reasons to establish a business
    • 3.3 Setting up a business and preparing a business plan
    • 3.4 Elements of a business plan and research into the establishment of a business
    • 3.5 Feasibility studies, planning and operating a business, regulation
    • 3.6 The location of a business and the significance of collateral in accessing capital
  • Sections 1–3 Practice exam questions
  • Section 4 Legal aspects of business
    • 4.1 Contracts and their characteristics
    • 4.2 Offer and acceptance, contract terminations or discharge, case examples
    • 4.3 Business documentation and business transactions
    • 4.4 Principles and types of insurance and how insurance facilitates trade
  • Section 5 Production
    • 5.1 Factors of production and industries developed from Caribbean natural resources
    • 5.2 Production and productivity
    • 5.3 Types and levels of capital and production
    • 5.4 Cottage industries and small businesses
    • 5.5 Business growth, linkage industries and the effects of growth on business
  • Section 6 Marketing
    • 6.1 Markets, marketing and marketing activities
    • 6.2 The marketing mix
    • 6.3 Consumer behaviour, presenting goods and promoting sales
    • 6.4 Techniques of selling, terms of sale and functions of consumer organisations
    • 6.5 The role and forms of customer service and intellectual property rights
  • Sections 4–6 Practice exam questions
  • Section 7 Logistics and supply chains
    • 7.1 Logistics and supply chains, and the chain of distribution
    • 7.2 Multimodal and intermodal transport
    • 7.3 Transport documents and the role of transport in marketing
    • 7.4 Advantages and challenges of supply chain operations and the impact on competitiveness
    • 7.5 Problems encountered in distribution and the impact of ICT
  • Section 8 Business finance
    • 8.1 Financial institutions
    • 8.2 The functions and services offered by financial institutions
    • 8.3 Financial regulatory bodies, and the relationship between regulatory bodies and financial institutions
    • 8.4 Managing personal income, and the differences between savings and investments
    • 8.5 Short-term and long-term financing, and personal sources of capital
    • 8.6 The purposes of basic financial records for sole traders
  • Section 9 The role of government in an economy
    • 9.1 Economic responsibilities of government, and how government influences businesses to protect the environment
    • 9.2 The purposes of taxation, and the difference between direct and indirect taxes
    • 9.3 Government assistance for businesses, and the social services provided by government
  • Section 10 Technology and the global business environment
    • 10.1 Business technology and the role of ICT in business
    • 10.2 Types of ICT, and the difference between e-commerce and e-business
    • 10.3 How ICT can improve efficiency, and the ethical implications of using ICT
    • 10.4 Factors that determine a country’s standard of living and quality of life
    • 10.5 National income and its variations, and the role of education in economic development
    • 10.6 Reasons for international trade, and the functions of major economic institutions and systems
    • 10.7 How economic institutions impact the Caribbean, and the major economic problems of the Caribbean
    • 10.8 Solutions to the major economic problems in the Caribbean, and foreign investment
  • Sections 7–10 Practice exam questions
  • Glossary
  • Index
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