Online Dispute Resolution for Consumers in the European Union
Free
Description
Contents
Reviews
Language
English
ISBN
0-203-84775-X
Book Cover
Title
Copyright
Contents
Table of cases
ODR providers
Acknowledgements
Foreword
Introduction
1 Consumer protection and access to justice in the era of electronic commerce: A European perspective
2 Online dispute resolution: An emerging option for consumer redress
3 Consumer adjudicative processes supported by technology: Court processes and arbitration
4 Online mediation for consumers: The way forward
5 A legal framework to develop consumer ODR in the EU: A proposal
Conclusion
Appendix: Proposal for a Regulation establishing an Accreditation Scheme for Online Dispute Resolution Services
References
Index
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