Principles of Management
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Description
Contents
Reviews
Language
English
ISBN
0-9986257-6-0
Preface
1. About OpenStax
2. About OpenStax Resources
3. About Principles of Management
4. Additional Resources
5. Contributing Authors
6. Reviewers
Chapter 1. Managing and Performing
Introduction*
1.1. What Do Managers Do?*
1.2. The Roles Managers Play*
1.3. Major Characteristics of the Manager's Job*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 2. Managerial Decision-Making
Introduction*
2.1. Overview of Managerial Decision-Making*
2.2. How the Brain Processes Information to Make Decisions: Reflective and Reactive Systems*
2.3. Programmed and Nonprogrammed Decisions*
2.4. Barriers to Effective Decision-Making*
2.5. Improving the Quality of Decision-Making*
2.6. Group Decision-Making*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 3. The History of Management
Introduction*
3.1. The Early Origins of Management*
3.2. The Italian Renaissance*
3.3. The Industrial Revolution*
3.4. Taylor-Made Management*
3.5. Administrative and Bureaucratic Management*
3.6. Human Relations Movement*
3.7. Contingency and System Management*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Managerial Decision Exercises
Chapter 4. External and Internal Organizational Environments and Corporate Culture
Introduction*
4.1. The Organization's External Environment*
4.2. External Environments and Industries*
4.3. Organizational Designs and Structures*
4.4. The Internal Organization and External Environments*
4.5. Corporate Cultures*
4.6. Organizing for Change in the 21st Century*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 5. Ethics, Corporate Responsibility, and Sustainability
Introduction*
5.1. Ethics and Business Ethics Defined*
5.2. Dimensions of Ethics: The Individual Level*
5.3. Ethical Principles and Responsible Decision-Making*
5.4. Leadership: Ethics at the Organizational Level*
5.5. Ethics, Corporate Culture, and Compliance*
5.6. Corporate Social Responsibility (CSR)*
5.7. Ethics around the Globe*
5.8. Emerging Trends in Ethics, CSR, and Compliance*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 6. International Management
Introduction*
6.1. Importance of International Management*
6.2. Hofstede's Cultural Framework*
6.3. The GLOBE Framework*
6.4. Cultural Stereotyping and Social Institutions*
6.5. Cross-Cultural Assignments*
6.6. Strategies for Expanding Globally*
6.7. The Necessity of Global Markets*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 7. Entrepreneurship
Introduction*
7.1. Entrepreneurship*
7.2. Characteristics of Successful Entrepreneurs*
7.3. Small Business*
7.4. Start Your Own Business*
7.5. Managing a Small Business*
7.6. The Large Impact of Small Business*
7.7. The Small Business Administration*
7.8. Trends in Entrepreneurship and Small-Business Ownership*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 8. Strategic Analysis: Understanding a Firm’s Competitive Environment
Introduction*
8.1. Gaining Advantages by Understanding the Competitive Environment*
8.2. Using SWOT for Strategic Analysis*
8.3. A Firm's External Macro Environment: PESTEL*
8.4. A Firm's Micro Environment: Porter's Five Forces*
8.5. The Internal Environment*
8.6. Competition, Strategy, and Competitive Advantage*
8.7. Strategic Positioning*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 9. The Strategic Management Process: Achieving and Sustaining Competitive Advantage
Introduction*
9.1. Strategic Management*
9.2. Firm Vision and Mission*
9.3. The Role of Strategic Analysis in Formulating a Strategy*
9.4. Strategic Objectives and Levels of Strategy*
9.5. Planning Firm Actions to Implement Strategies*
9.6. Measuring and Evaluating Strategic Performance*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 10. Organizational Structure and Change
Introduction*
10.1. Organizational Structures and Design*
10.2. Organizational Change*
10.3. Managing Change*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 11. Human Resource Management
Introduction*
11.1. An Introduction to Human Resource Management*
11.2. Human Resource Management and Compliance*
11.3. Performance Management*
11.4. Influencing Employee Performance and Motivation*
11.5. Building an Organization for the Future*
11.6. Talent Development and Succession Planning*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 12. Diversity in Organizations
Introduction*
12.1. An Introduction to Workplace Diversity*
12.2. Diversity and the Workforce*
12.3. Diversity and Its Impact on Companies*
12.4. Challenges of Diversity*
12.5. Key Diversity Theories*
12.6. Benefits and Challenges of Workplace Diversity*
12.7. Recommendations for Managing Diversity*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 13. Leadership
Introduction*
13.1. The Nature of Leadership*
13.2. The Leadership Process*
13.3. Types of Leaders and Leader Emergence*
13.4. The Trait Approach to Leadership*
13.5. Behavioral Approaches to Leadership*
13.6. Situational (Contingency) Approaches to Leadership*
13.7. Substitutes for and Neutralizers of Leadership*
13.8. Transformational, Visionary, and Charismatic Leadership*
13.9. Leadership Needs in the 21st Century*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 14. Work Motivation for Performance
Introduction*
14.1. Motivation: Direction and Intensity*
14.2. Content Theories of Motivation*
14.3. Process Theories of Motivation*
14.4. Recent Research on Motivation Theories*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 15. Managing Teams
Introduction*
15.1. Teamwork in the Workplace*
15.2. Team Development Over Time*
15.3. Things to Consider When Managing Teams*
15.4. Opportunities and Challenges to Team Building*
15.5. Team Diversity*
15.6. Multicultural Teams*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 16. Managerial Communication
Introduction*
16.1. The Process of Managerial Communication*
16.2. Types of Communications in Organizations*
16.3. Factors Affecting Communications and the Roles of Managers*
16.4. Managerial Communication and Corporate Reputation*
16.5. The Major Channels of Management Communication Are Talking, Listening, Reading, and Writing*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 17. Organizational Planning and Controlling
Introduction*
17.1. Is Planning Important*
17.2. The Planning Process*
17.3. Types of Plans*
17.4. Goals or Outcome Statements*
17.5. Formal Organizational Planning in Practice*
17.6. Employees' Responses to Planning*
17.7. Management by Objectives: A Planning and Control Technique*
17.8. The Control- and Involvement-Oriented Approaches to Planning and Controlling*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
Chapter 18. Management of Technology and Innovation
Introduction*
18.1. MTI—Its Importance Now and In the Future*
18.2. Developing Technology and Innovation*
18.3. External Sources of Technology and Innovation*
18.4. Internal Sources of Technology and Innovation*
18.5. Management Entrepreneurship Skills for Technology and Innovation*
18.6. Skills Needed for MTI*
18.7. Managing Now for Future Technology and Innovation*
Glossary
Summary of Learning Outcomes
Chapter Review Questions
Management Skills Application Exercises
Managerial Decision Exercises
Critical Thinking Case
References
Index
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