Letters from an Old Railway Official Second Series: [To] His Son, a General Manager
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Letters from an Old Railway Official Second Series: [To] His Son, a General Manager

By Charles DeLano Hine
Free
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  • E-text prepared by the Online Distributed Proofreading Team (http://www.pgdp.net) from page images generously made available by Internet Archive (https://archive.org)
  • LETTERS FROM AN OLD RAILWAY OFFICIAL SECOND SERIES TO HIS SON, A GENERAL MANAGER
    • FOREWORD.
    • FILE NUMBERS.
    • LETTER I. THE NEW GENERAL MANAGER.
    • LETTER II. BUILDING AN ORGANIZATION.
    • LETTER III. THE GENERAL MANAGER ON THE WITNESS STAND.
    • LETTER IV. FURTHER GRUELLING OF THE GENERAL MANAGER.
    • LETTER V. LIMITATIONS OF THE CHIEF CLERK SYSTEM.
    • LETTER VI. PREVENTING INSTEAD OF PAYING CLAIMS.
    • LETTER VII. THE CHIEF OF STAFF IDEA.
    • LETTER VIII. THE UNIT SYSTEM.
    • LETTER IX. STANDARDIZING OFFICE FILES.
    • LETTER X. THE LINE AND THE STAFF.
    • LETTER XI. THE PROBLEM OF THE GET-RICH-QUICK CONDUCTOR.
    • LETTER XII. THE LABOR NEMESIS AND THE MANAGER.
    • LETTER XIII. A DEPARTMENT OF INSPECTION OR EFFICIENCY.
    • LETTER XIV. PRESERVING ORGANIZATION INTEGRITY.
    • LETTER XV. THE SIZE OF AN OPERATING DIVISION.
    • LETTER XVI. SUPPLIES AND PURCHASES.
    • LETTER XVII. CORRESPONDENCE AND EXPLANATIONS.
    • LETTER XVIII. ORGANIZATION OF THE IDEAL RAILROAD.
    • LETTER XIX. THE ENGINEERING OF MEN.
    • LETTER XX. THE FALLACY OF THE TRAIN-MILE UNIT.
    • LETTER XXI. THE MAN-DAY AS A UNIT.
    • APPENDIX THE UNIT SYSTEM OF ORGANIZATION.
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