Ian Randle Publishers
The Fear of Cybercrime
LLoyd Waller, Corin Bailey, Stephen Johnson
Computers & Technology
The Fear of Cybercrime
US$ 9.99
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We all do business online in one form or another and in this new globalised dispensation, e-Banking has helped to vastly enhance the symbiotic relationship between banks and their customers. But, there are also challenges; some technological in the form of hardware and software deficiencies and some non-technological such as issues of consumer trust and confidence and access to ICTs. One threat not addressed in the electronic banking literature however, is Fear.In Fear of Cybercrime: Lessons for the Global E-Banking Sector, Lloyd Waller, Corin Bailey and Stephen Johnson address this gap by examining the extent to which fear of cybercrime threatens e-banking. How persons view crime, how much they fear it and their responding actions are examined in the context of the pervasiveness of information technology and the influence of news media. A must-read for bankers and policymakers in particular, but also for academics, Fear of Cybercrime is a useful tool in guiding industry players as to the strategies necessary to lower consumer risk perception and increase protection of personal data.

Understanding Electronic Banking
Fear of Crime
Fear of Cybercrime as a Challenge to Global Electronic Banking
Figure 4.1: Use of Electronic Banking
Figure 4.2: Purpose of Using Electronic Banking
Figure 4.3: Reasons for not Using Electronic Banking
Table 4.1: Fear and the Use of Credit Cards Offline and Online
Table 4.2: Factors Influencing Fear of Cybercrime Victimisation
Figure 4.4: Risk Perception of Online Banking
Figure 4.5: Risk Perception of Online Banking:  Online vs. Offline Users in JAMAICA
Figure 4.6: Risk Perception of Online Banking: Online vs. Offline Users in BARBADOS
Table 4.3: How the Media Influences Risk Perception
The Media, Risk Perception and Fear of Cybercrime
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