Hodder Education
Need to Know: Higher Business Management
Peter Hagan
Need to Know: Higher Business Management
US$ 14.39
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Exam board: SQA
Level: Higher
Subject: Business Management
First teaching: September 2018
First exams: Summer 2019

What do you really need to know for the SQA Higher Business Management exam?

This revision guide covers the essentials in just 104 pages, so it's perfect for early exam preparation or last-minute revision.

- Find key content at your fingertips with quick summaries of the theories, concepts and terminology that you need to understand

- Get a better grade in your exam with tips on exam technique, mistakes to avoid and important things to remember

- Revise and practise using end-of-topic questions and in-depth questions at the end of each section - with answers provided online

- Benefit from the knowledge of experienced teacher, author and examiner Peter Hagan

Title Page
Getting the most from this book
1 Understanding business
1.1 Role of business in society
1.2 Types of organisation
1.3 Objectives
1.4 Methods of growth
1.5 External factors
1.6 Internal factors
1.7 Stakeholders
1.8 Structures
1.9 Decision making
2 Management of marketing
2.1 Customers
2.2 Market research
2.3 The marketing mix
2.4 Product
2.5 Price
2.6 Place
2.7 Promotion
2.8 The extended marketing mix
2.9 Technology
3 Management of operations
3.1 Inventory management
3.2 Methods of production
3.3 Quality
3.4 Ethical and environmental issues
3.5 Technology
4 Management of people
4.1 Workforce planning
4.2 Training and development
4.3 Motivation and leadership
4.4 Employee relations
4.5 Legislation
4.6 Technology
5 Management of finance
5.1 Sources of finance
5.2 Cash budgeting
5.3 Financial statements
5.4 Ratios
5.5 Technology
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