Organizational Behavior
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Description
Contents
Reviews
Language
English
ISBN
978-1-946135-15-5
Cover
Title Page
Copyright
Table Of Contents
Publisher Information
About the Authors
Chapter 1: Organizational Behavior
1.1 College Textbook Revolution
1.2 Understanding Organizational Behavior
1.3 Understanding Your Learning Style
1.4 Understanding How OB Research Is Done
1.5 Trends and Changes
1.6 Maintaining Core Values: The Case of Nau
1.7 Conclusion
1.8 Exercises
Chapter 2: Managing Demographic and Cultural Diversity
2.1 Doing Good as a Core Business Strategy: The Case of Goodwill Industries
2.2 Demographic Diversity
2.3 Cultural Diversity
2.4 The Role of Ethics and National Culture
2.5 Managing Diversity for Success: The Case of IBM
2.6 Conclusion
2.7 Exercises
Chapter 3: Understanding People at Work: Individual Differences and Perception
3.1 Advice for Hiring Successful Employees: The Case of Guy Kawasaki
3.2 The Interactionist Perspective: The Role of Fit
3.3 Individual Differences: Values and Personality
3.4 Perception
3.5 The Role of Ethics and National Culture
3.6 Using Science to Match Candidates to Jobs: The Case of Kronos
3.7 Conclusion
3.8 Exercises
Chapter 4: Individual Attitudes and Behaviors
4.1 People Come First: The Case of SAS
4.2 Work Attitudes
4.3 Work Behaviors
4.4 The Role of Ethics and National Culture
4.5 Rebounding from Defeat: The Case of Jeffrey Katzenberg
4.6 Conclusion
4.7 Exercises
Chapter 5: Theories of Motivation
5.1 A Motivating Place to Work: The Case of Zappos
5.2 Need-Based Theories of Motivation
5.3 Process-Based Theories
5.4 The Role of Ethics and National Culture
5.5 Motivation in Action: The Case of Trader Joe’s
5.6 Conclusion
5.7 Exercises
Chapter 6: Designing a Motivating Work Environment
6.1 Motivating Steel Workers Works: The Case of Nucor
6.2 Motivating Employees Through Job Design
6.3 Motivating Employees Through Goal Setting
6.4 Motivating Employees Through Performance Appraisals
6.5 Motivating Employees Through Performance Incentives
6.6 The Role of Ethics and National Culture
6.7 Motivation Key for Success: The Case of Xerox
6.8 Conclusion
6.9 Exercises
Chapter 7: Managing Stress and Emotions
7.1 Facing Foreclosure: The Case of Camden Property Trust
7.2 What Is Stress?
7.3 Avoiding and Managing Stress
7.4 What Are Emotions?
7.5 Emotions at Work
7.6 The Role of Ethics and National Culture
7.7 Getting Emotional: The Case of American Express
7.8 Conclusion
7.9 Exercises
Chapter 8: Communication
8.1 You’ve Got Mail…and You’re Fired! The Case of RadioShack
8.2 Understanding Communication
8.3 Communication Barriers
8.4 Different Types of Communication and Channels
8.5 The Role of Ethics and National Culture
8.6 Employee Satisfaction Translates to Success: The Case of Edward Jones
8.7 Conclusion
8.8 Exercises
Chapter 9: Managing Groups and Teams
9.1 Teamwork Takes to the Sky: The Case of General Electric
9.2 Group Dynamics
9.3 Understanding Team Design Characteristics
9.4 Management of Teams
9.5 Barriers to Effective Teams
9.6 The Role of Ethics and National Culture
9.7 Green Teams at Work: The Case of New Seasons Market
9.8 Conclusion
9.9 Exercises
Chapter 10: Conflict and Negotiations
10.1 Negotiation Failure: The Case of the PointCast
10.2 Understanding Conflict
10.3 Causes and Outcomes of Conflict
10.4 Conflict Management
10.5 Negotiations
10.6 The Role of Ethics and National Culture
10.7 Avoiding Conflict at WorldCom: The Case of Bernard Ebbers
10.8 Conclusion
10.9 Exercises
Chapter 11: Making Decisions
11.1 Decision-Making Culture: The Case of Google
11.2 Understanding Decision Making
11.3 Faulty Decision Making
11.4 Decision Making in Groups
11.5 The Role of Ethics and National Culture
11.6 Empowered Decision Making: The Case of Ingar Skaug
11.7 Conclusion
11.8 Exercises
Chapter 12: Leading People Within Organizations
12.1 Taking on the Pepsi Challenge: The Case of Indra Nooyi
12.2 Who Is a Leader? Trait Approaches to Leadership
12.3 What Do Leaders Do? Behavioral Approaches to Leadership
12.4 What Is the Role of the Context? Contingency Approaches to Leadership
12.5 What’s New? Contemporary Approaches to Leadership
12.6 The Role of Ethics and National Culture
12.7 Leadership Development: The Case of Starbucks
12.8 Conclusion
12.9 Exercises
Chapter 13: Power and Politics
13.1 Focus on Power: The Case of Steve Jobs
13.2 The Basics of Power
13.3 The Power to Influence
13.4 Organizational Politics
13.5 Understanding Social Networks
13.6 The Role of Ethics and National Culture
13.7 Getting Connected: The Case of Social Networking
13.8 Conclusion
13.9 Exercises
Chapter 14: Organizational Structure and Change
14.1 Organizational Structure: The Case of Toyota
14.2 Organizational Structure
14.3 Organizational Change
14.4 The Role of Ethics and National Culture
14.5 Changing for Good: The Case of Hanna Andersson Corporation
14.6 Conclusion
14.7 Exercises
Chapter 15: Organizational Culture
15.1 Building a Customer Service Culture: The Case of Nordstrom
15.2 Understanding Organizational Culture
15.3 Characteristics of Organizational Culture
15.4 Creating and Maintaining Organizational Culture
15.5 Creating Culture Change
15.6 The Role of Ethics and National Culture
15.7 Clash of the Cultures: The Case of Newell Rubbermaid
15.8 Conclusion
15.9 Exercises
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