Business & Money
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Efficacious IT Management
The Barriers to Efficacy
Becoming Efficacious
My Assumptions About Users of School IT
The Role of Theory
Technology Acceptance
Cognitive Load Theory
The Organization of My Solution
Chapter 1: Information Technology, Society, and Schools
Information Technology and Society
The Non-Neutrality of Technology
Effects on People
Effects on Organizations
Effects on Society
Schools for Networked Societies
Nominal change in school
Alternatives to the Standard Model
Implications for IT Management
Chapter 2: Technology-Rich Teaching & Learning
Logistic Goal
Context for the Logistic Goal
Deconstructing Technology-Rich Teaching
Technological Knowledge
Content Knowledge
Pedagogical Knowledge
Pedagogical Technological Knowledge
Pedagogical Content Knowledge
Technological Content Knowledge
Technological Pedagogical Content Knowledge
Supporting Educators
Training, Learning, and Design
Autonomy and its Limits in Professional Learning
Chapter 3: Access to Sufficient Computing Devices
Logistic Goal
Content of the Logistic Goal
Capacity of Devices
Systems with Full Operating Systems.
Mobile Operating System.
Internet-only Operating Systems
Availability of Devices
Computer Rooms and Other Common Resources
One-to-one Initiatives
Bring Your Own Device
The Reality
Capacity of Teachers
Technology Integration Specialists
Curriculum Repositories
Negotiating Capacity
Price versus Capacity
Capacity versus Information Task
Educational Usefulness versus Device Management
Chapter 4: IT Networks
Logistic Goal
Context for the Logistic Goal
Networking Starts Here
Local Area Networks
Fundamental Concepts of Networking
Networking Concepts and Processes
Data Rate or Bandwidth
Wireless Networks
Network Management
Planning and Installation
Managing Users, Resources, and Data
Network Security
Chapter 5: Web Services
Logistic Goal
Context for the Goal: The Evolving World Wide Web
Managing Accounts
Systems for Internal Clients use for Teaching and Learning
Web Services for Instruction
Cloud Productivity
Virtual Classrooms
Electronic Portfolios
Web Services for Libraries
Internal Clients: Information and Business
Student Information Systems
Document and Business Management
External Audiences for Interaction
Disseminating Information
Chapter 6: Technology Support Systems
Logistic Goal
Context for the Logistic Goal
Effective IT Systems
Communication and Technology Support
Scheduling Shared Resources
Reporting, Ticketing, and Triage
Avoiding Cold Closure
On-Boarding and Exiting
Strategies to Increase Efficiency
Maintaining Extra Inventory
On-Site and Remote Service
Technology Roles to Fulfill
Chief Information Officer
System Administrators
Data Specialists
Customer Service Skills
Chapter 7: Discourse, Design, Data
Data versus Evidence
Educational Design Research as a Source of Data
Defining Improvement
Designing Interventions
Understanding Interventions
Rationale for the Effort
Chapter 8: Understanding Change
Organizational Frames
Structural Frame
Human Resource Frame
Political Frame
Symbolic Frame
The Nature of Innovations
Stages of Adoption
Innovations within Organization
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